300code Success Packs
98% implementation success rate, vs 65% without success pack (self).
| Starter | Basic | Standard | Custom | Pro | |
|---|---|---|---|---|---|
| Recommended for: |
Simple Apps 1-5 users |
Simple Apps |
Advanced Apps Data Import |
Advanced Apps Data Import Customizations |
Advanced Apps Data Import Customizations |
| Dedicated Consultant | 4 hours | 25 hours | 50 hours | 100 hours | 200 hours |
| Project Management | |||||
| Email + Phone Support | |||||
| Training & Coaching | |||||
| Configuration | |||||
| Data Import Assistance | |||||
| Onsite Consulting * | |||||
| App Customization ** | |||||
| Customizations (forms, reports, workflow) | |||||
| Developments | |||||
| Performance Issues | |||||
| Returning Customers | $ 0.00 | $ 0.00 | $ 0.00 | $ 0.00 | $ 0.00 |
| New Customers (15% off) *** | $ 0.00 | $ 0.00 | $ 0.00 | $ 0.00 | $ 0.00 |
* Travel time billed; Travel expenses billed separately.
** Extra monthly charges apply for the maintenance of extra modules / lines of code.
*** A 15% discount applies automatically to new customers, for their first pack only.
Any Questions?
If the answer to your question is not on this page, please contact our Account Managers.
The Success Packs include a package of premium services by a dedicated consultant. During the implementation phase, you will have a 300code Project Manager assigned to you to analyze your requirements and configure your 300code Apps according to your needs. The consultant will also train you on how to use the 300code Apps, coach you on how you can use 300code's functions and features to grow your business. He will also customize your 300code apps provided that you opted for the 'Custom apps' you have selected. Based on the apps and number of custom apps you selected on the pricing page, a pack will be preselected that best fits the typical number of hours needed to start using 300code successfully. Our consultants will do their best efforts to help you get started with 300code within that time.
Before implementation, our consultant will analyze the way your business runs and suggest the best way to use 300code. We will handle all configuration and coach you on how to use 300code. This service is organized through planned sessions (over the telephone or online) where our consultant will carry out a more in-depth analysis of your needs to see what can be improved in line with the existing functional possibilities of the official 300code Apps. We will provide you training material so that you are always able to use the latest version of 300code Apps.
For advanced needs, such as custom development, you can work with us or an official 300code partner. Our official partners offer project management services, 300code developments, training and integration services. Developments carried out by us are charged per day of consulting. Partners usually charge for their services per day of consulting or development.
We have a performance team of experts in scalability issues available through success packs. Performance issues are not handled through the free support as they are usually not related to the 300code standard code. Most frequent causes includes: database not fine tuned to specific usage, performance bottlenecks in custom modules or sub-optimal deployment.
Analyzing, monitoring and solving performance issues takes time, so we require a success pack of minimum 50 hours. Our team do performance monitoring and audits, deployment best practices, monitoring of impacts, code refactoring...