How we protect your privacy
on 300code.com and when you use our services
300code and its affiliates offer many services to help you run your business, including a platform to host your own ERP database. As part of running those services we collect data about you and your business. This data is not only essential to run our services, but also critical for the safety of our services and all our users.
This policy explains what information is collected, why it is collected, and how we use it.
Information we collect
Most of the personal data we collect is directly provided by our users when they register and use our services.
Account & Contact Data: When you register on our website to use one of our products or services, you voluntarily give us certain information. This typically includes your name, company name, email address, and sometimes your phone number, postal address, as well as a personal password.
We never record or store credit card information, and always rely on trusted third-party PCI-DSS-compliant payment processors.
Browser Data: When you visit our website, our servers passively record a summary of the information sent by your browser: your IP address, the time and date of your visit, the page or resource you are accessing, your browser version and platform, and the web page that referred you.
Customer Databases: When you subscribe to a 300code Cloud service and create your own database, any information or content you submit is your own, and you control it fully. We only collect this information on your behalf, and you always retain ownership and full control on this data.
How we use this information
Account & Contact Data: We use your contact information in order to provide our services, to answer your requests, and for billing and account management reasons. We may also use this information for marketing and communication purposes (always with an opt-out option).
Browser Data: This automatically recorded data is anonymously analyzed in order to maintain and improve our services.
Customer Database: We only collect and process this data on your behalf, in order to perform the services you have subscribed to.
Accessing Your Data
Account & Contact Data: You have the right to access and update personal data you have previously provided to us. You can do so at any time by connecting to your personal account on 300code.com. If you wish to permanently delete your account, please contact our support to request so.
Customer Database: You can manage any data collected in your hosted databases at any time, using your administration credentials, including modifying or deleting any personal data stored therein.
Security
We realize how important and sensitive your personal data is, and we take a great number of measures to ensure that this information is securely processed, stored and preserved from data loss and unauthorized access.
Data Retention
Account & Contact Data: we will only retain such data as long as necessary for the purpose for which it was collected, including any legal retention period.
Browser Data: we may retain this data for a maximum of 12 months, unless we need to keep it in relation with a legitimate concern related to the security or performance of our services, or as required by law.
Customer Database: we will only retain this data as long as necessary for providing the services you subscribed to. If you cancel the service your database is kept deactivated for 3 weeks, then destroyed.
Third Party Disclosure
We do not sell or trade your data. We may share it with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements.
Policy Updates
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.
Contacting Us
If you have any questions about this Privacy Policy or the way we process your personal data, please contact us at [email protected].